It also rolled out several enhanced safety features following a shooting that killed five people at one of its bookings in 2019.īunch said as the company looked to implement these features, it leaned on machine learning to help identify potential issues. It made that ban permanent in June, as well as banning party-house-type situations, where people would book large houses for a single night. Amid the Covid-19 outbreak, the company placed a temporary ban on house parties citing health concerns.

Most other vacation rental platforms, like Expedia Group 's Vrbo, don't require identification verification but do allow guests or hosts on the platform to submit their information.Īirbnb has made efforts in the past to curb bad behavior.

The move puts Airbnb more in line with traditional hotels, where front desk workers request to see some form of identification from a guest prior to check-in. 'When you take away the anonymity of not being identify verified, I think it opens up the perception that people could behave badly and not be held accountable, and by definition, tends to cause people to behave a little bit better because they know they will be held accountable for bad actions.' 'It's not so much that people that were booking listings were representing themselves as not being who they are,' Bunch said.

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